FAQ
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What is the cut off for same day delivery?
Our same day delivery service is designed to get your orders to you as quickly as possible! To qualify for same day delivery, your order must be placed by 4 PM. Any orders received after this cutoff will be processed for delivery the following day. Please ensure that your delivery address is within our service area for same day options. If you are unsure if you are within our service area please do not hesitate to reach out!
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How long does delivery take?
Delivery times can vary based on several factors, including the size of your order, your delivery location, and the time at which the order is placed. For same day orders, we strive to fulfill them within 3-4 hours of placement, ensuring you receive your items as quickly as possible. Orders placed after our same day delivery window closes will be fulfilled the next business day. If you have specific timing needs or questions, please don't hesitate to contact us!
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Do we need to sign a contract?
Nope! There are no contractual obligations when using our services. You are free to use our services as needed, without any long-term commitments. This allows you the flexibility to choose what works best for you, whenever you need it.
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Is there a minimum order requirement?
At this moment, we do not have a minimum order requirement. You can order as little or as much as you need (as long as we have the stock available). We want to make it easy for you to get exactly what you want.
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Are there any hidden fees?
There are no hidden fees with our services! We are 100% transparent with our fees and do not add on any unnecessary charges. Before we fully process your order, we will send you an invoice so you can review the total cost and see all associated fees. This way, you know exactly what you’re paying for.
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What if something I want is not on the catalog?
If you don’t see an item in our catalog, we’re more than happy to work with you to add it! Simply reach out to us, and we will take 1-2 days to discuss it with our manufacturers. Once we have a price point, we’ll get back to you. If you find the price acceptable, we’ll go ahead and order the item, which will be in stock within two weeks. After that, it will always be available for order.