Privacy Policy
Last Updated: April 1st, 2025

Desert Deliveries & Distribution ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information when you use our services:

  • Personal Information: This includes details such as your name, address, phone number, email address, and payment information when you place an order or request delivery services.

  • Order Information: Information about the products you purchase, delivery locations, and any special instructions related to your order.

  • Payment Information: We collect payment details (such as credit card or billing information) when you make a purchase or payment for our services.

  • Usage Data: Information on how you access and use our website, including IP addresses, browser types, and device information. This is collected automatically via cookies and similar tracking technologies.

  • We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

    All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

2. How We Use Your Information

We use the collected data for the following purposes:

  • Provide and Manage Services: To process orders, manage deliveries, and ensure that products reach you promptly.

  • Customer Support: To provide customer service, respond to inquiries, and address any issues or concerns you may have.

  • Improve Services: To analyze usage data and improve the functionality of our website and services.

  • Marketing and Communication: To send promotional emails or newsletters related to our products, services, or other information that might interest you. You can opt-out of these communications at any time.

  • Payment Processing: To process payments and transactions related to your purchases.

3. How We Protect Your Information

We use industry-standard security measures to safeguard your personal information, including encryption, secure servers, and access controls. While we strive to protect your data, please be aware that no method of transmission over the internet or electronic storage is completely secure.

4. Sharing of Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share data with trusted third-party vendors who assist in operating our business, such as delivery companies, payment processors, and IT services. These parties are only allowed to use your data for the purposes of performing services on our behalf.

  • Legal Compliance: We may disclose your information if required by law or to comply with legal processes, such as a subpoena, court order, or government request.

We will never sell or rent your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our website and enhance your experience. Cookies help us remember your preferences and improve website functionality. You can set your browser to refuse cookies or alert you when cookies are being sent, but this may limit your ability to use some features of our website.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: You have the right to request copies of your personal data.

  • Correction: You have the right to request corrections to any inaccuracies in your data.

  • Deletion: You may request that we delete your personal data under certain circumstances.

  • Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe link in our emails or contacting us directly.

If you wish to exercise any of these rights or have any questions about how we handle your data, please contact us at the details provided below.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please do not hesitate to contact us.